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At Dott, we’re moving us all in a better direction to make the places we call home less polluted and congested. Transforming the way we travel is how we’re investing in that future. We’re here to free our cities with clean rides for everyone – and we’d love you to come along for the ride.
We’re driven by the vision to make micromobility accessible for all. That’s why Dott is rooted in the local ecosystem. We’ve developed multiple partnerships in each city so we can provide local and affordable rides for all walks of life, in every neighborhood. Beyond providing a service that’s the best value for our riders, our staff members are all locals too who have the best interests of their city at heart. Making sure the streets are safe for all—not just our riders—is key. We have teams of dedicated, trained professionals who clean and maintain our fleet and oversee all ground operations to make sure everything’s in its right place. Plus, we hold regular on-site demos for riders on road safety and smart parking tips.
From day one, we made the choice to take care of all operations in-house, from A to Z: the vehicles, technology, management, maintenance and control operations. This way, we can guarantee safety, quality and reliability – a model most in the market are now trying to emulate. Our tried-and-tested operating model is unique. Logistics and maintenance are 100% in-house, carried out by our employees. We never subcontract anything. This all allows us to ensure traceability, safety and quality. We’ve also got one of the most reliable maintenance systems on the market, taking a page out of the automotive industry’s industrial methods book. Scooters get checked every 10 journeys, with a complete overhaul every 500 journeys, plus reactive and preventive maintenance.
We design our vehicles for shared use and build them to last. We know that electric micromobility is crucial to the fight against air pollution and global warming – as long as our carbon footprint is limited. From the very beginning, Dott has been dedicated to achieving carbon neutrality and in 2019, we compensated our CO2 emissions through green initiatives and reached that goal. But this is just the beginning. We’re constantly working to reduce our carbon footprint with the goal to reduce it by 56% in 2020. How? We’ve got our eye on the entire value chain, from eco-design of swappable batteries and 100% electric recharging of logistics vehicles with renewable energy, to constant repair and reuse. And when parts are no longer salvageable, we recycle them all.
Transparency, inclusion and collaboration are our things. We know how important these elements are to creating a supportive service that works for everyone. That’s why we only launch in cities after collaborating closely with local authorities and organizations for the best setup. We’re not just interested in integrating with the local transport framework – we truly want to become a part of each local ecosystem, helping us all to grow greener together. What’s more, we welcome city officials to come see how our warehouses work to encourage full transparency. And we’re also happy to partner with open platforms and integrate with existing public transportation services (through API and MaaS), creating custom solutions for each city.
Dott is rooted in the local ecosystem. We’ve developed partnerships in multiple sectors so we can provide the right kind of services for all local residents in each of our cities.
The Brussels team officially launched our service in January 2019. We’re one of two operators providing micromobility for all of Brussels. We’ve got a crew of 33 full-time staff working in the region, both in the city center and in our beautiful 1,600 sq. m warehouse.
Liège has a team of 3 full-time staff working in the region, both in the city center and in our 110 sq. m warehouse. We officially launched our service in March 2020. Since then, we’ve been chosen as the solo operator in the city.