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Last Update: 18 February 2020

emTransit B.V.’s (“Dott”, “we,” “us” or “our”) website, mobile app, email communications and other online services (“Services”) use cookies, online storage and other identification technologies in order to distinguish you from other users of our Services. This helps us, our affiliates and third parties to provide you with the best experience possible when using our Services. This cookie policy provides you with information about the types of cookies we use, the purposes for which we use them and how you can manage them.

What are Cookies?

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

To find out more about cookies, including how to see what cookies have been set, visit or

We use the following Cookies for the following purposes:

Necessary cookies. These are cookies that are required for the operation of our Services. They are necessary for our Services to function. They include, for example, cookies that enable you to log into the secure areas of our website, view your ride history or edit your account settings. The website uses the following necessary cookies:

Name Provider Purpose Expiry Type
_cfduid Used by the content network, Cloudflare, to identify trusted web traffic. 1 year HTTP

Functional cookies.
 These are used to recognise you when you return to use our Services. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region or use of pre-filled forms).

Analytical cookies. These allow us to recognise and count the number of visitors to our website and users of our mobile app and to see how visitors move around our website and other Services when they are using them. This helps us to improve the way our Services works, for example, by ensuring that users are finding what they are looking for easily. The website uses the following analytical cookies:

Name Provider Purpose Expiry Type
_ga Registers unique ID that is used to generate statistical data on how the visitor uses the website. 2 years HTTP
_gat Used by Google Analytics to throttle request rate 1 day HTTP
_gid Registers unique ID that is used to generate statistical data on how the visitor uses the website. 1 day HTTP
collect Used to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels. session Pixel

Advertising cookies.
 These cookies record your visit to our website and your use of our mobile app, the pages you have visited and the links you have followed. We will use this information to make our Services and the advertising displayed within them more relevant to your interests. We may also share this information with third parties for this purpose.

Cookies used by our service providers:

Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

Google Analytics

We will use Google Analytics’ cookies on our website (with your prior consent) and on our mobile app based on our legitimate interests for the purposes of optimising and improving our services (including, but not limited to the deployment of our vehicles). If you do not consent to the placement of such cookies on our website, these cookies will be blocked. Google Analytics is a web analysis service that is offered by Google Inc. (Google). Google Analytics uses cookies to analyze the usage of our website and mobile app by users. Google uses aggregated statistical data to give us an insight into the way users use our website and mobile app. Google may only provide this data to third parties if Google is required to do so by law, or to the extent that third parties process this data on behalf of Google.

For more details on what information Google collects and why it does so, Google’s Privacy Policy is available here.

To learn more about how Google uses cookies, please click here. Google is one of many ad networks that personalizes ads based on your activity online. Go to to control ads from most ad networks.

How can you manage your cookie settings?


There are a number of ways that you can remove or block cookies at any time. Instructions for activation and deactivation of cookies varies across browsers so you should follow the instructions in the help menu of your browser for more information on this. Find out how to manage cookies on popular browsers:

To find information relating to other browsers, visit the browser developer’s website.

To opt out of being tracked by Google Analytics across all websites, visit

When using a mobile device you should refer to the controls in your operating system in order to allow or block cookies

Mobile Apps

The operating system on your mobile device will allow you to choose whether you (i) allow cookies, or (ii) share your information with us or third party service providers for advertising purposes. For more information on how to control cookies on your mobile, visit

Important points on deactivation of cookies:

Note that: (i) your cookies preferences need to be set up individually on each browser/device you use, (ii) blocking all cookies will have a negative impact upon the usability of many websites and your use of our mobile app, (iii) if you block cookies, you may not be able to use all the features on our website and mobile app, (iv) in order to remember your preferences we will need to set a cookie on your device, and (v) we will continue to use information which was collected on cookies prior to your deactivation.

Links to Third Party Websites

The cookie description and settings are only applicable to those Site(s) managed and owned by Dott. If we include a link to an external webpage and you click on it, you will leave our website and be subject to the settings and policy applying to that external website. Please be cautious and review the settings and the applicable policy of the new website you are visiting.

Learn more about your privacy

To learn more about Dott’s privacy policy please read our Privacy Policy or contact us at