Dott’s insurance policies vary based on the country you’re riding in. To better understand what coverage you can enjoy and where, please make sure you read the Insurance summary for the country you’re riding in.
Dott’s insurance policies vary based on the country that you are riding in. To better understand what coverage you can enjoy and where, please ensure that you read the Insurance Summary for the country you’re riding in.
This is intended as a summary of your insurance coverage, to highlight the cover and limits provided, the key conditions you must follow and the key situations when a claim may not be paid. We have tried to identify the important points we think you need to be aware of. This is not a complete list. Please also see the Insurance Product Information Document (“IPID”) for Personal Accident Cover here in English, and here in Swedish, and for Third Party Liability here in English and here in Swedish.
SUMMARY OF INSURANCE COVERAGE FOR E-BIKES AND E-SCOOTERS IN SWEDEN
What is covered by Dott’s insurance?
For the duration of the rental of the vehicle, you benefit from the insurance subscribed to by Dott, covering:
in each case subject to the applicable sums insured, the eligibility criteria and exclusions as set out below and in the documents linked above. The cost of insurance is automatically integrated into the cost of renting the electric scooter.
Who is insured?
are covered by Dott’s insurance.
What is the maximum insurance coverage?
|Damages covered||Maximum Sum Insured (in Euros or the Equivalent Amount in Local Currency)|
|Your Permanent Disability (Rate determined by
degree of disability provided above the
minimum threshold of 15% disability as
result of a road accident, see the relevant IPID for more details)
|Third Party Damage to Property||€1,000,000|
|Third Party Bodily Injury||€1,000,000|
What is not insured?
No insurance cover exists for:
What do I do if I have an accident?
How can I claim coverage under the insurance?
If you have caused or suffered an injury or caused property damage while driving a vehicle and if you want to claim coverage under the insurance as set out above, you must report the damage event within one week to the insurance company by sending an email to Dott.firstname.lastname@example.org.
I have made a claim, what else should I do?
If you are unsatisfied with at the way your complaint has been treated, you can file a complaint to La Médiation de l’Assurance at:
Address: TSA 50110, 75441 Paris cedex 09
You can also file a complaint with your national supervisory authority, as set forth in the relevant IPID above.
Our partners may process personal data about you where it is required in order to administer the policy and any claims. Information regarding the data that is processed and your rights in relation thereto can be found in the IPIDs above.