Insurance summary

Dott’s insurance policies vary based on the country you’re riding in.
To better understand what coverage you can enjoy and where,
please make sure you read the Insurance summary for the country you’re riding in.

Dott’s insurance policies vary based on the country that you are riding in. To better understand what coverage you can enjoy and where, please ensure that you read the Insurance Summary for the country you’re riding in.

INSURANCE COVER IN GERMANY

In Germany, while you’re using the Dott’s App, the rental services under your individual rental agreement are provided by TIER MOBILITY SE (“TIER”). You can find details about your contractual partner and service providers in the terms and conditions for Germany.

TIER maintains the insurance required to operate the services under local laws. As may be required, TIER provides third-party liability insurance to cover your liability for accidental physical injury to third parties or accidental damage to the physical property of third parties arising from your use of TIER vehicles.

For more information on what is covered, please refer to the terms and conditions of TIER’s insurance policy for Germany, listed below. You are advised to read the terms and conditions of the relevant TIER’s insurance policy, as well as the terms and conditions applicable to the use of our services for Germany, given that a failure to comply with these terms may result in the insurer rejecting your claim.

Although the services are provided by TIER, user support is provided via the Dott App. 

If you want to report a claim, contact us via the Dott app or send an email to support@ridedott.com .