Dott trials age verification for e-scooter riders

Dott the European micromobility operator, has launched a secure age verification trial within the city of Lyon, the first of its kind in Europe. The identity verification system corroborates the true identity of the rider with ID capture and a quick selfie with liveness check, to ensure users are over 18. The announcement follows the win of e-scooter tender in July and a strong safety commitment from Dott.

Dott self-service scooters are accessible to users over the age of 18. Until now, a declaration of honor was required to be able to register for the service, notifying that if the user was untruthful and not of legal age, they will not be covered by automatic comprehensive insurance.

As of Monday October 26, new Dott users will undergo a quick digital age and identity verification process after their first ride in Lyon.

This unique trial with identity verification makes it possible to protect the safety of its users and ensures that only age-appropriate riders are allowed to use Dott e-scooters.

This verification process is managed by Jumio, the leading provider of AI-powered end-to-end identity verification and eKYC solutions. Jumio’s identity verification and authentication solutions leverage AI, biometrics, machine learning, liveness detection and automation to establish the real-world identity of the users. Once compatibility has been established between the identity document and the person's face, personal data is managed by Jumio inline with GDPR regulations.

For Henri Moissinac, CEO of Dott: “This trial is part of a comprehensive prevention and safety policy led by Dott so that traveling on a scooter remains a pleasure in a peaceful city!”.

For Sam Duggan, Head of Account Management, EMEA at Jumio: “We are delighted that Dott chose Jumio’s services to verify the identity and age of all their scooter riders in Lyon. Our aim is to create a speedy onboarding experience for customers ready to hop on a scooter and enjoy the city safely”.

About Dott

Dott is a micromobility European operator founded by Maxim Romain and Henri Moissinac. Dott's mission is to free our cities with clean rides for everyone. Dott currently operates over 20,000 e-scooters in 15 top cities in Belgium, France, Germany, Italy and Poland. In July 2020, Dott won two of the biggest micromobility tenders in the world, ranking first both in Paris and in Lyon.

At Dott, we have made environmental excellence a priority in our development. Dott’s unique approach is based on:

  • In-house operations since day one: Dott operates 100% of the service with its own local full-time employees, rather than relying on the gig economy or local contractors. This brings additional safety, reliability for the city, and much better overall user experience.

  • Careful deployment in each city. We launch one city at a time, working hand-in-hand with local authorities. We ensure all roll-outs are tailored to the individual needs of each city.

  • Sustainability: Dott works to reduce its carbon footprint thanks to:

    • Custom-designed, long-lasting vehicles, 3-year lifetime, with proper maintenance
    • Extremely efficient operations: we track and optimize everything
    • We repair everything and recycle that which cannot be repaired
    • We use a fleet of e-vans and e-cargo bikes for our operations
    • We use renewable energy for recharging scooters and logistics fleet

With carbon offsetting, we achieved carbon neutrality in January 2019. In 2020, we are reducing our carbon footprint by 56%, compared to the previous year.
Read more about Dott’s steps towards cleaner cities here.

About Jumio

When identity matters, trust Jumio. Jumio’s mission is to make the internet a safer place by protecting the ecosystems of businesses through a unified, end-to-end identity verification and eKYC platform. The Jumio KYX Platform offers a range of identity proofing and AML services to accurately establish, maintain and reassert trust from account opening to ongoing transaction monitoring.

Leveraging advanced technology including AI, biometrics, machine learning, liveness detection and automation, Jumio helps organizations fight fraud and financial crime, onboard good customers faster and meet regulatory compliance including KYC, AML and GDPR. Jumio has verified more than 250 million identities issued by over 200 countries and territories from real-time web and mobile transactions. Jumio’s solutions are used by leading companies in the financial services, sharing economy, digital currency, retail, travel and online gaming sectors. Based in Palo Alto, Jumio operates globally with offices in North America, Latin America, Europe and Asia Pacific and has been the recipient of numerous awards for innovation. For more information, please visit www.jumio.com.

Hop on board!