Safety & insurance

Do I need a license to ride a Dott?

You have to be 18+ years old to ride a Dott scooter everywhere, and in some countries you might need a valid driver’s license. If you’re in a country where a license is required, we’ll let you know and may request a copy of your license before you start a ride.

All Dott riders need to follow our Terms & Conditions, so remember to read those before taking your first ride. For more tips on safe riding, please check Safe riding tips.

Getting started

Ready to ride? Here’s all the Dott info you need to get set up, find a scooter, and learn the best ways to ride smooth and safe.

Account & payment

Find out how to switch payment methods, top up your wallet, plus all the details on scooter pricing and your account.

Parking guidelines

Looking for more info on how to park just right where you ride? Read all our tips on parking by the book in each of our cities.

Deals & promos

Curious about passes or how promo codes work? Explore offers and find the best way to enjoy the journey, your way.

Safety & insurance

Ride extra safe in bad weather, with friends, and more. Get into an accident or have questions about insurance? It’s all here.

Ride troubleshooting

What happens if I leave a riding zone, my phone dies or something else goes wrong? We’ve covered all this and more.

Hop on board!