Safety & insurance

Can I ride on the sidewalk?

To keep you and pedestrians safe, never ride your scooter on the sidewalk. Unlike the scooters you may remember from your childhood, Dott scooters were made to ride in bicycle lanes and on the road. They can go fast, and with great speed comes great responsibility.

Please note that riding on the sidewalk can lead to a legal fine. The amount of this fine depends on which city you’re in.

Getting started

Ready to ride? Here’s all the Dott info you need to get set up, find a scooter, and learn the best ways to ride smooth and safe.

Account & payment

Find out how to switch payment methods, top up your wallet, plus all the details on scooter pricing and your account.

Parking guidelines

Looking for more info on how to park just right where you ride? Read all our tips on parking by the book in each of our cities.

Deals & promos

Curious about passes or how promo codes work? Explore offers and find the best way to enjoy the journey, your way.

Safety & insurance

Ride extra safe in bad weather, with friends, and more. Get into an accident or have questions about insurance? It’s all here.

Ride troubleshooting

What happens if I leave a riding zone, my phone dies or something else goes wrong? We’ve covered all this and more.

Hop on board!