Safety & insurance

How to ride with friends

To go for a ride with your friends, you’ll have to unlock each Dott with a separate phone and separate account. Share your personal referral code with your friends, and you’ll each get a sweet discount.

Never ride a Dott with a passenger, as this can potentially be dangerous. Riding with a passenger is a breach of our user terms and voids any insurance coverage you may have. Depending on what country you’re riding in, you may also be risking a legal fine. Please prioritize your safety and always stick to one rider per scooter!

Getting started

Ready to ride? Here’s all the Dott info you need to get set up, find a scooter, and learn the best ways to ride smooth and safe.

Account & payment

Find out how to switch payment methods, top up your wallet, plus all the details on scooter pricing and your account.

Parking guidelines

Looking for more info on how to park just right where you ride? Read all our tips on parking by the book in each of our cities.

Deals & promos

Curious about passes or how promo codes work? Explore offers and find the best way to enjoy the journey, your way.

Safety & insurance

Ride extra safe in bad weather, with friends, and more. Get into an accident or have questions about insurance? It’s all here.

Ride troubleshooting

What happens if I leave a riding zone, my phone dies or something else goes wrong? We’ve covered all this and more.

Hop on board!