Safety & insurance

How safe are Dott vehicles?

Our custom scooters and bikes were designed for safety and stability. Checked daily by our ground teams, they’ve got all the latest safety features like extra bright front and rear lights, a double brake system, swappable batteries, and robust wheels for sturdy grip.

Dotts have a maximum speed of 20 or 25 km/h (12 or 16 mph), depending on your city. That’s pretty fast! To keep yourself and others safe, only ride in bike lanes or on the road. Stay clear of the sidewalks to keep them safe for pedestrians.

Our vehicles have a weight limit of 100 kg (220lbs), so keep that in mind for your safety. If you’re over this weight, unfortunately, you won’t be able to ride.

Also check: Safe riding tips

Getting started

Ready to ride? Here’s all the Dott info you need to get set up, find a scooter, and learn the best ways to ride smooth and safe.

Account & payment

Find out how to switch payment methods, top up your wallet, plus all the details on scooter pricing and your account.

Parking guidelines

Looking for more info on how to park just right where you ride? Read all our tips on parking by the book in each of our cities.

Deals & promos

Curious about passes or how promo codes work? Explore offers and find the best way to enjoy the journey, your way.

Safety & insurance

Ride extra safe in bad weather, with friends, and more. Get into an accident or have questions about insurance? It’s all here.

Ride troubleshooting

What happens if I leave a riding zone, my phone dies or something else goes wrong? We’ve covered all this and more.

Hop on board!