Getting started

Signing up

Welcome to Dott – we're so happy to have you on board! Signing up just takes a couple of minutes.

  1. Download the Dott app in the Apple Store or Google Play Store
  2. Create an account using your phone number
  3. Sign up with your legal name
  4. Fill in your email address (optional)
  5. In some countries, local municipalities could require the implementation of the date of birth and gender details (optional)
  6. Add your payment method of choice 
  7. Accept our user Terms & Conditions

Before you put the pedal to the metal, take a minute to read our Riding essentials so you’ve got everything you need to know to ride safely.

That's it – you're ready to roll!

A quick tip: Google Chrome is the most compatible browser for signing up with PayPal. 

Getting started

Ready to ride? Here’s all the Dott info you need to get set up, find a scooter, and learn the best ways to ride smooth and safe.

Account & payment

Find out how to switch payment methods, top up your wallet, plus all the details on scooter pricing and your account.

Parking guidelines

Looking for more info on how to park just right where you ride? Read all our tips on parking by the book in each of our cities.

Deals & promos

Curious about passes or how promo codes work? Explore offers and find the best way to enjoy the journey, your way.

Safety & insurance

Ride extra safe in bad weather, with friends, and more. Get into an accident or have questions about insurance? It’s all here.

Ride troubleshooting

What happens if I leave a riding zone, my phone dies or something else goes wrong? We’ve covered all this and more.

Hop on board!