Getting started

Signing up

Welcome to Dott! Signing up will take just a few minutes. To get started:

1. Download the Dott app in the Apple Store or Google Play Store

2. Create an account using your phone number & email

3. Add your payment method of choice

4. If requested, upload a copy of your driving license for age verification

5. Read our Riding essentials so you’ve got everything you need to know to ride safely.


That's it – you're ready to roll! Open the map to find a nearby vehicle, scan the QR code to unlock and ride like a champ.

A quick tip: Google Chrome is the most compatible browser for signing up with PayPal. 

Getting started

Ready to ride? Here’s all the Dott info you need to get set up, find a scooter, and learn the best ways to ride smooth and safe.

Account & payment

Find out how to switch payment methods, top up your wallet, plus all the details on scooter pricing and your account.

Parking guidelines

Looking for more info on how to park just right where you ride? Read all our tips on parking by the book in each of our cities.

Deals & promos

Curious about passes or how promo codes work? Explore offers and find the best way to enjoy the journey, your way.

Safety & insurance

Ride extra safe in bad weather, with friends, and more. Get into an accident or have questions about insurance? It’s all here.

Ride troubleshooting

What happens if I leave a riding zone, my phone dies or something else goes wrong? We’ve covered all this and more.

Hop on board!