Getting started

Parking icons & what they mean

Now that you can choose between Dott scooters and bikes, you’ll find specifically-shaped icons and differently-colored zones in the app map that represent different types of parking spots:

Square “P” icons represent bike parking spots

Circular “P” icons represent scooter parking spots

Diamond “P” icons represent parking spots for both vehicles

Light blue areas on the map are dedicated parking zones. You’ll need to park in a dedicated parking spot for scooters, bikes, or both vehicle types, which are marked on the map with a “P” icon.

Dark blue areas on the map are recommended parking zones. You can park anywhere within these zones, as long as you aren’t blocking any sidewalks or bike lanes.

Gray areas on the map are No-park zones. You can’t park or end your ride in these areas.

 

Check the map before you go to see what’s available, and where you can park at your destination.

In case a Dott vehicle is parked in a No-park zone, we must send one of our employees to collect it, which will result in a relocation fee – so make sure you’re in the right spot. Parking rules vary per city, so If you’re unsure, double-check the icons in the app map or read our Parking guidelines FAQ.

Getting started

Ready to ride? Here’s all the Dott info you need to get set up, find a scooter, and learn the best ways to ride smooth and safe.

Account & payment

Find out how to switch payment methods, top up your wallet, plus all the details on scooter pricing and your account.

Parking guidelines

Looking for more info on how to park just right where you ride? Read all our tips on parking by the book in each of our cities.

Deals & promos

Curious about passes or how promo codes work? Explore offers and find the best way to enjoy the journey, your way.

Safety & insurance

Ride extra safe in bad weather, with friends, and more. Get into an accident or have questions about insurance? It’s all here.

Ride troubleshooting

What happens if I leave a riding zone, my phone dies or something else goes wrong? We’ve covered all this and more.

Hop on board!