Getting started

How to ride

Unlocking
Once you've found a Dott, scan the QR code on top of the scooter and tap unlock to start your ride.

Safety check
Please do a quick safety check before every ride:

  • Are the lights working?
  • Do the brakes work? Squeeze the brake lever on the left to make sure.
  • Is the rest of the scooter undamaged? Check that the tires are full and no wires are hanging loose.

How to ride & stay safe
Please keep these rules of thumb in mind:

  • Place one foot on the board, put your hands on the handlebars and push off with your foot a few times to start rolling. Note: our scooters can be quite heavy, so be sure to give them a good push!
  • When you're ready, put both feet on the board.
  • To accelerate, push the throttle with your right thumb. Go slow the first time – our scooters can go quite fast, so please take your time getting used to riding on them.
  • Ride calmly and smoothly. Avoid making sudden moves and always keep an eye on traffic. Keep enough space between you and the vehicle before you, and never ride on sidewalks.
  • To brake, use one of the brake levers. Don't try to use your feet to brake – Dott scooters don't have a brake in the back!
  • Avoid hard braking/accelerating, especially when riding on smooth, slippery surfaces.
  • Always follow the Riding Essentials when riding. Failure to do so may result in a legal fine, so
    make sure to give them a quick read before riding.
  • Enjoy your ride!

Also check: Riding Essentials 

Getting started

Ready to ride? Here’s all the Dott info you need to get set up, find a scooter, and learn the best ways to ride smooth and safe.

Account & payment

Find out how to switch payment methods, top up your wallet, plus all the details on scooter pricing and your account.

Parking guidelines

Looking for more info on how to park just right where you ride? Read all our tips on parking by the book in each of our cities.

Deals & promos

Curious about passes or how promo codes work? Explore offers and find the best way to enjoy the journey, your way.

Safety & insurance

Ride extra safe in bad weather, with friends, and more. Get into an accident or have questions about insurance? It’s all here.

Ride troubleshooting

What happens if I leave a riding zone, my phone dies or something else goes wrong? We’ve covered all this and more.

Hop on board!