Getting started

How to find a Dott

From the app
Open your app and check the map to find Dotts in your city. Tapping the tracking button on the bottom right of the screen will move the map to your current location. Then, tap a cluster of scooters in your area to zoom in and see where they are parked.

Tapping a single scooter will show you how far away it is and how much range it has left.

In the streets
Our vehicles are dotted throughout the city, usually in areas with a lot of traffic. You’ll find Dott parked near train and subway stations, bus stops, office parks, universities, and other common areas. 

Ringing the bell
Having a hard time finding your Dott in the busy streets? Tap find scooter to ring the bell and find it faster.

Note that this feature isn’t available from 10 pm to 7 am to avoid any noise pollution. 

 

Getting started

Ready to ride? Here’s all the Dott info you need to get set up, find a scooter, and learn the best ways to ride smooth and safe.

Account & payment

Find out how to switch payment methods, top up your wallet, plus all the details on scooter pricing and your account.

Parking guidelines

Looking for more info on how to park just right where you ride? Read all our tips on parking by the book in each of our cities.

Deals & promos

Curious about passes or how promo codes work? Explore offers and find the best way to enjoy the journey, your way.

Safety & insurance

Ride extra safe in bad weather, with friends, and more. Get into an accident or have questions about insurance? It’s all here.

Ride troubleshooting

What happens if I leave a riding zone, my phone dies or something else goes wrong? We’ve covered all this and more.

Hop on board!