Getting started

Ending your ride

Locking
When you've arrived at your destination, safely pull off the road to find a parking spot, and tap end ride. This automatically locks your scooter.

 

Parking
Please park your scooter within the Dott riding area (displayed on your in-app map). Make sure you’re not blocking public walkways, driveways, or transportation stops and always park your Dott in an upright position by using the kickstand.

Leaving your vehicle outside of a dedicated parking spot could lead to a relocation fee and/or a fine, so make sure you’re parked correctly.

Check our Parking guidelines section for details on How & where to park, with city-specific rules like Parking in France.

Getting started

Ready to ride? Here’s all the Dott info you need to get set up, find a scooter, and learn the best ways to ride smooth and safe.

Account & payment

Find out how to switch payment methods, top up your wallet, plus all the details on scooter pricing and your account.

Parking guidelines

Looking for more info on how to park just right where you ride? Read all our tips on parking by the book in each of our cities.

Deals & promos

Curious about passes or how promo codes work? Explore offers and find the best way to enjoy the journey, your way.

Safety & insurance

Ride extra safe in bad weather, with friends, and more. Get into an accident or have questions about insurance? It’s all here.

Ride troubleshooting

What happens if I leave a riding zone, my phone dies or something else goes wrong? We’ve covered all this and more.

Hop on board!