Getting started

Ending your ride

To end your ride, please park the vehicle in an authorized place and then lock it. The app won’t allow you to end the ride if you are not in the authorized parking areas.



Please only park your vehicle in the authorized areas displayed in the Dott app map. Check our Parking guidelines section for details on How & where to park, with city-specific rules.

To park your Dott, make sure it’s in an upright position using the kickstand. Please never park in areas that are legally off-limits, such as:

  • In the middle of the pavement or bike lanes
  • On private property or private driveways
  • On wheelchair ramps
  • In areas that need to stay free for safety reasons (e.g. hospital entrances, transportation stops)

By parking in the dedicated parking areas, you keep our city accessible for everyone. Thank you!


Locking the vehicle

When you've arrived at your destination, safely turn off the road to find a parking spot and tap the “End ride” button. This will automatically lock your vehicle.

Getting started

Ready to ride? Here’s all the Dott info you need to get set up, find a scooter, and learn the best ways to ride smooth and safe.

Account & payment

Find out how to switch payment methods, top up your wallet, plus all the details on scooter pricing and your account.

Parking guidelines

Looking for more info on how to park just right where you ride? Read all our tips on parking by the book in each of our cities.

Deals & promos

Curious about passes or how promo codes work? Explore offers and find the best way to enjoy the journey, your way.

Safety & insurance

Ride extra safe in bad weather, with friends, and more. Get into an accident or have questions about insurance? It’s all here.

Ride troubleshooting

What happens if I leave a riding zone, my phone dies or something else goes wrong? We’ve covered all this and more.

Hop on board!