Account & payment

What forms of payment can I use?

Currently, we accept PayPal and Visa, Mastercard, and American Express credit/debit cards as registered payment methods to pay per ride. You can top up your wallet and pay with your balance there. Please keep in mind that you won't be able to ride without an added payment method.

To add a payment method, log into the app and go to the Account section, and then Payment to add your details. 

To remove a payment method, log into the app, and click on Account and then Payment. You'll see the payment method that you've added there. Tap Edit to remove or replace your payment method. 

 

We're working hard to make more payment methods available soon, so always keep your app updated to the latest version!

Getting started

Ready to ride? Here’s all the Dott info you need to get set up, find a scooter, and learn the best ways to ride smooth and safe.

Account & payment

Find out how to switch payment methods, top up your wallet, plus all the details on scooter pricing and your account.

Parking guidelines

Looking for more info on how to park just right where you ride? Read all our tips on parking by the book in each of our cities.

Deals & promos

Curious about passes or how promo codes work? Explore offers and find the best way to enjoy the journey, your way.

Safety & insurance

Ride extra safe in bad weather, with friends, and more. Get into an accident or have questions about insurance? It’s all here.

Ride troubleshooting

What happens if I leave a riding zone, my phone dies or something else goes wrong? We’ve covered all this and more.

Hop on board!