Account & payment

How do I top up my wallet?

You can top up your Dott wallet by logging in to the app and going to the Account section, and then Payment. Depending on where you’re at, you can top up your Dott balance with the following payment methods:

  • PayPal
  • Bancontact
  • iDEAL
  • Giropay

You’ll always be able to see your available credit in the Payment section of the app. 

Note that credits in your Dott wallet can only be used to purchase Dott services via the app and are non-redeemable and non-refundable. In countries where Dott uses local currency other than euros, you won’t be able to use any euro-based wallet funds for payment. In that case, you’ll need to open a new wallet in the local currency. Currently, we only operate in Poland with non-euro currency.

Getting started

Ready to ride? Here’s all the Dott info you need to get set up, find a scooter, and learn the best ways to ride smooth and safe.

Account & payment

Find out how to switch payment methods, top up your wallet, plus all the details on scooter pricing and your account.

Parking guidelines

Looking for more info on how to park just right where you ride? Read all our tips on parking by the book in each of our cities.

Deals & promos

Curious about passes or how promo codes work? Explore offers and find the best way to enjoy the journey, your way.

Safety & insurance

Ride extra safe in bad weather, with friends, and more. Get into an accident or have questions about insurance? It’s all here.

Ride troubleshooting

What happens if I leave a riding zone, my phone dies or something else goes wrong? We’ve covered all this and more.

Hop on board!