Senior Product Manager - Street Ops

Product - Amsterdam / Permanent

We believe in a future where inner cities are free of cars, congestion and pollution. By offering our dockless electrical scooters and bikes as convenient alternatives for short-distance travel, we believe we can make that future possible. Our mission is to free our cities with clean rides for everyone in Europe and beyond. Founded in Europe, Dott is comprised of a highly experienced team of inquisitive minds in mobility and tech. What we do today has a tangible impact on tomorrow. We reached our in-house sustainability target of 100% renewable energy, and ensure equitability in our communities through collaborating with city charities, officials and safety boards. We’re looking for a Senior Product Manager for Street Operations. You’ll be responsible for shipping products that allow Dott to create a reliable service for millions of people in European cities. This is an excellent opportunity for a Product Manager that is looking to join a fast-growing company and work on an emergent consumer brand.

What you'll do:

  • Lead the vision, strategy, and execution for Street Operations tooling at Dott.
  • Own the full software development cycle for managing vehicles deployed in a live market. The Street Operations toolset covers work creation, shift planning, and task prioritisation; it allows our local teams to interact with vehicles on the street to complete tasks.
  • Develop long-term strategies for overall service optimisation: matching fleet supply to demand, ensuring vehicles are well-charged and safe to use, missing-vehicle retrieval, and more.
  • Ensure all tooling is simple, intuitive, and drives efficiency of completing work.
  • Alongside your goal to create a great service, you are equally interested in eliminating inefficiencies in our process and tooling.
  • Partner with central and local operations teams, data science, engineering, and design to help evolve the Street Ops toolset as we scale and expand our overall service offering.
  • Communicate roadmaps, priorities, experiments, and decisions across a wide range of audiences.
  • Build your product’s strategic and competitive position.
  • Set team goals, success metrics, and roadmap to align with Dott’s mission and drive maximum impact based on data analysis, market research and usability studies

What you'll need:

  • 4+ years experience in Product Management, ideally involving process optimisation alongside an operations-focused team.
  • Any previous experience with demand forecasting, task prioritisation, and/or routing optimisation is a major plus.
  • Data acumen: you are comfortable using data  to drive strategic decisions for the product you are working on. SQL competency is a plus; ability to partner alongside our data team is a must.
  • Vision and strategy: you’re able to think big, but start small. You can establish a north star for a product while maintaining an agile mindset towards releases.
  • User-first mindset:  you are the voice of the user and you are passionate about constantly improving their experience. You have no qualms about traveling to local markets to join shifts, interview Ops team members, and observe tool use directly.
  • Entrepreneurship mentality. You will be empowered to make decisions and be accountable for the results.
  • Exceptional communication and organisational skills. You'll be part of a diverse team, working together with stakeholders across Europe. You’re able to communicate effectively in a warehouse environment and an office environment.
  • Leadership by example. Able to motivate, inspire and create an inclusive and positive work environment for all.

What’s in it for me? Alongside a competitive compensation plan, we invite our employees to participate in our stock option plan. You’ll be part of a collaborative, energetic and international team who enjoy the perks of flexible working hours, medical insurance contribution and fun company events. At Dott, we are passionate and challenge each other to deliver on our dreams. We constantly perfect our craft. We own our mission and keep pushing for the company, cities and planet. On that note, be prepared to take on exciting challenges. We operate a consumer service that sees millions of transactions every week. Our operations services are backed by deep machine learning, and our large fleet of vehicles features its own hardware and embedded software challenges. You’ll get to see it all, so come along for the ride. Closing & equal opportunities employer statement Come as you are Dott is an equal opportunities employer. We invest in diversity, ensure equality and encourage expression. We have a zero-tolerance policy for harassment, bias or discrimination towards applicants and employees.  Want to join us for the ride? Let’s do this right – together.