Fleet Operations Manager, Milan

City Operations - Italy - Milan / Permanent

We believe in a future where inner cities are free of cars, congestion and pollution. By offering our dockless electrical scooters and bikes as convenient alternatives for short-distance travel, we believe we can make that future possible. Our mission is to free our cities with clean rides for everyone in Europe and beyond. Founded in Europe, Dott is comprised of a highly experienced team of inquisitive minds in mobility and tech. What we do today has a tangible impact on tomorrow. We reached our in-house sustainability target of 100% renewable energy, and ensure equitability in our communities through collaborating with city charities, officials and safety boards. We’re looking for an entrepreneurial Fleet Operations Manager to develop operations team for Dott in Milan. This is an ideal role for early career professionals interested in developing real world management skills. You will report directly to the Operations Manager and will build and coordinate the fleet team. 

What you'll do

  • Build and coordinate our logistics team from scratch by recruiting and training teams for Milan;
  • Lead a large and diverse team of drivers and e-bike riders; 
  • Manage scooter fleet and ensure core KPIs are hit as you are responsible for key parts of the P&L;
  • Analyse scooter usage and demand patterns, optimise logistics cost;
  • Continuous improvement of our fleet strategy, conduct A/B testing of deployment zones and points;
  • Be the first point of contact for city officials and emergency forces; 
  • Take full responsibility and ownership of projects and decisions that will impact the business. 

What you'll need

  • 3+ years of experience in start-up, retail, operations management or consulting;
  • Fluent Italian with good knowledge of English;
  • Degree in business, natural sciences or similar studies;
  • Be able to justify your decisions to your team through data and measure the results;
  • Get your hands dirty. Work directly with your staff on the ground;
  • Strong analytical skills. You enjoy solving complex problems concerning scooter utilization and efficiency 
  • Entrepreneurship mentality;
  • Make decisions, learn from your experience and repeat;
  • Done is better than perfect. We need to move fast, but be mindful of our surroundings.

What’s in it for me? Alongside a competitive compensation plan, we invite our employees to participate in our stock option plan. You’ll be part of a collaborative, energetic and international team who enjoy the perks of flexible working hours, medical insurance contribution and fun company events. At Dott, we are passionate and challenge each other to deliver on our dreams. We constantly perfect our craft. We own our mission and keep pushing for the company, cities and planet. On that note, be prepared to take on exciting challenges. We operate a consumer service that sees millions of transactions every week. Our operations services are backed by deep machine learning, and our large fleet of vehicles features its own hardware and embedded software challenges. You’ll get to see it all, so come along for the ride. Closing & equal opportunities employer statement Come as you are Dott is an equal opportunities employer. We invest in diversity, ensure equality and encourage expression. We have a zero-tolerance policy for harassment, bias or discrimination towards applicants and employees.  Want to join us for the ride? Let’s do this right – together.