Fleet Operations Manager, Italy Expansion

City Operations - Italy - Milan / Permanent

We believe in a future where inner cities are free of cars, congestion and pollution. By offering our dockless electrical scooters and bikes as convenient alternatives for short-distance travel, we believe we can make that future possible. Our mission is to free our cities with clean rides for everyone in Europe and beyond. Founded in Europe, Dott is comprised of a highly experienced team of inquisitive minds in mobility and tech. What we do today has a tangible impact on tomorrow. We reached our in-house sustainability target of 100% renewable energy, and ensure equitability in our communities through collaborating with city charities, officials and safety boards. We’re looking for an entrepreneurial Operations Manager to develop an operations team for Dott in Expansion Italian cities. This is an ideal role for early career professionals interested in developing real world management skills. You will report directly to the General Manager and will build and coordinate the fleet team. 

What you'll do

  • Build and coordinate our logistics team from scratch by recruiting and training teams
  • Lead a large and diverse team of drivers and e-bike riders
  • Manage scooter fleet and ensure core KPIs are hit as you are responsible for key parts of the P&L
  • Analyse scooter usage and demand patterns, optimise logistics cost
  • Continuous improvement of our fleet strategy, conduct A/B testing of deployment zones and points
  • Be the first point of contact for city officials and emergency forces
  • Take full responsibility and ownership of projects and decisions that will impact the business

What you'll need

  • 2 years of experience in start-up, retail, operations management or consulting
  • Fluent in English
  • Degree in business, natural sciences or similar studies
  • Be able to justify your decisions to your team through data and measure the results;
  • Get your hands dirty. Work directly with your staff on the ground;
  • Strong analytical skills. You enjoy solving complex problems concerning scooter utilization and efficiency 
  • Entrepreneurship mentality;
  • Make decisions, learn from your experience and repeat;

What’s in it for me? 🌎  An international environment: over 55 nationalities across 9 countries: Belgium, Netherlands, France, Germany, Poland, Spain, Italy, Finland Norway and the UK.   🌿 Impact : An Opportunity to play your part working for a company that is actively addressing some of the current climate concerns worldwide, doing everything we can to be as sustainable as possible. 💡 Opportunities to learn : You will have an opportunity to learn and grow throughout your position. ❓Transparency: Weekly Q&A sessions with our leadership, honest discussions about how we are progressing and our growth in all of our markets. 💜 People-first: We are here to support all of our employees, and have partnered with MindMatters to ensure our employees mental health is top of mind in these difficult times. Benefits we offer: 🏡 Flexible working environment, do you want to work from home? Two days from the office? Or fully in the office? It's your choice, just let us know!  🪑 Assistance with a WFH station 💰 A fair and competitive salary package 🚀 Employee Stock/Equity plan  🌍 Relocation package and visa sponsorship available  👶 Parental policy Closing & equal opportunities employer statement Come as you are Dott is an equal opportunities employer. We invest in diversity, ensure equality and encourage expression. We have a zero-tolerance policy for harassment, bias or discrimination towards applicants and employees.  Want to join us for the ride? Let’s do this right – together.