Central Operations Intern

Central Operations - Paris, Île-de-France, France / Permanent

We believe in a future where inner cities are free of cars, congestion and pollution. By offering our dockless electrical scooters and bikes as convenient alternatives for short-distance travel, we believe we can make that future possible. Our mission is to free our cities with clean rides for everyone in Europe and beyond. Founded in Europe, Dott is comprised of a highly experienced team of inquisitive minds in mobility and tech. What we do today has a tangible impact on tomorrow. We reached our in-house sustainability target of 100% renewable energy, and ensure equitability in our communities through collaborating with city charities, officials and safety boards. You will be part of Dott’s Central Operations team, which is responsible for enabling growth and supporting the local teams in all the countries in which Dott’s operates.  You will be based in Paris and will be working on multiple cross-functional projects  always aiming to drive operational excellence. 

What you'll do

  • You will design, develop and optimise our operational processes by :
  • Identifying areas of improvement through data analysis and field interviews
  • Piloting and validating experiments by yourself
  • Structuring the knowledge in a comprehensive way
  • Scaling your approach to multiple markets
  • Evaluating and sharing the results to the entire company
  • You will work on a lot of different projects touching all aspects of our operations like :
  • Building training content for our internal teams in different countries
  • Defining and building metrics to monitor the adoption of a specific process
  • Piloting experiments like repairs on street, or 
  • Designing adapted tools and equipment to increase the efficiency of
  • Identifying new needs for our internal products
  • You will be in contact with multiple stakeholders; ground teams, local Ops management and HQ teams
  • Ground teams (drivers, mechanics…) on a regular basis to build things that impact their daily work
  • Local Ops teams across Europe to build scalable tools and processes
  • HQ teams to have the support you need for your projects

What you'll need

  • Great mix of hands on attitude and analytical skills
  • Result oriented and flawless motivation
  • Proven to be self-motivated, self-directed, and eager to take ownership of tasks to ensure success
  • Master level (engineering school, or university equivalent)
  • Proficient english level

What’s in it for me? 🌎  An international environment: over 55 nationalities across 9 countries: Belgium, Netherlands, France, Germany, Poland, Spain, Italy, Finland Norway and the UK.   🌿 Impact : An Opportunity to play your part working for a company that is actively addressing some of the current climate concerns worldwide, doing everything we can to be as sustainable as possible. 💡 Opportunities to learn : You will have an opportunity to learn and grow throughout your position. ❓Transparency: Weekly Q&A sessions with our leadership, honest discussions about how we are progressing and our growth in all of our markets. 💜 People-first: We are here to support all of our employees, and have partnered with MindMatters to ensure our employees mental health is top of mind in these difficult times. Benefits we offer: 🏡 Flexible working environment, do you want to work from home? Two days from the office? Or fully in the office? It's your choice, just let us know!  🪑 Assistance with a WFH station 💰 A fair and competitive salary package 🚀 Employee Stock/Equity plan  🌍 Relocation package and visa sponsorship available  👶 Parental policy Closing & equal opportunities employer statement Come as you are Dott is an equal opportunities employer. We invest in diversity, ensure equality and encourage expression. We have a zero-tolerance policy for harassment, bias or discrimination towards applicants and employees.  Want to join us for the ride? Let’s do this right – together.