Area Manager, UK

City Operations - United Kingdom - United Kingdom / Permanent

We believe in a future where inner cities are free of cars, congestion and pollution. By offering our dockless electrical scooters and bikes as convenient alternatives for short-distance travel, we believe we can make that future possible. Our mission is to thoughtfully design micro-mobility for safety, comfort and durability, improving city life in Europe and beyond. Founded in Europe, Dott compromises a highly experienced team of inquisitive minds in mobility and tech. What we do today has a tangible impact on tomorrow. We reached our in-house sustainability target of 100% renewable energy, and ensure equitability in our communities through collaborating with city charities, officials and safety boards. Dott is looking for an Area Manager to build the operational footprint in the UK. The Area Manager will be responsible for the success of the market, developing a local team and making strategic decisions. Area Manager reports to the country General Manager and will work closely with marketing and central teams.

What you’ll do:

  • Set up operations from scratch within the UK
  • Write the playbook on standard operation procedures in your city
  • Be a true leader to a large and diverse team of managers and ground staff (mechanics, drivers and warehouse workers)
  • Test your thinking in real market conditions, measure results, refine your model and repeat.
  • Work hand in hand with HQ in Amsterdam to translate your ideas into product changes, that'll allow you to better serve your city
  • Take full ownership of your markets P&L;
  • Own maintenance and operations cost, as well as processes. Maximise time vehicles are available to users / number of trips;
  • Build a service that is liked by users and non-users alike.
  • Represent the company at local and regional events;
  • Understand the competitive gaps within the UK and prioritize opportunities;

What you'll need:

  • 4-6 years of experience in logistics, operations management, investment banking or consulting. Start-up experience is a plus
  • Entrepreneurship mentality. Make decisions, learn from you experience and repeat
  • Data based decision making. Be able to justify your decisions to your team and measure the results
  • Get your hands dirty. Work directly with your staff on the ground and be a true leader
  • Strong analytical/Excel skills required. SQL proficiency a big plus
  • Be based in London with willingness to travel

What’s in it for me? Alongside a competitive compensation plan, we invite our employees to participate in our stock option plan. You’ll be part of a collaborative, energetic and international team who enjoy the perks of flexible working hours, medical insurance contribution and fun company events. Challenges: be prepared to be challenged. We operate a consumer service which millions of transactions every week, a set of operations services with deep machine learning and large fleet of vehicles with their own hardware and embedded software challenges. You'll get to see it all. Closing & equal opportunities employer statement Come as you are Dott is an equal opportunities employer. We invest in diversity, ensure equality and encourage expression. We have a zero-tolerance policy for harassment, bias or discrimination towards applicants and employees.  Want to join us for the ride? Let’s do this right – together.