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Community Operations sits at the forefront of Dott. We’re directly interacting with customers every day, and helping their experiences go smoothly. Whether it’s on the phone, by email or through social media, we’re there for our riders.
Our ultimate goal is to make each customer happy. We achieve that by solving riders’ immediate issues. But more importantly, we educate and drive the delivery of a better product by being that bridge between our customers and our coworkers. Join us for the ride!
It’s the first time at a startup and everything is always exciting and evolving. I always have this feeling of belonging to one team, and working hard towards the same goal: to make cities green and pollution-free. It takes a village but it seems that we have it!
Charlie, Senior Community Ops Representative
It’s so great that we’re looking at everything in the long term, with a genuine wish to change the world for the better. I listen to our customers' and communities' feedback and based on it, work on improving our product so we can have more green transportation advocates!
Misha, Head of Community Experience & Ops
I love being part of a team of passionate, innovative and international people committed to environmental sustainability. I'm proud to play a part in a team of people who are making a difference in the fight against pollution. We’re really aiming to make European cities more dynamic, vibrant and green.
Lorena, Community Ops Representative
What drives us
We’re reshaping our cities to be cleaner and more livable. Discover how we do it.
Curious to see how things work in your city or somewhere nearby? Check out where we ride.
Hot off the press
Browse our blog for all the latest we’ve been working on with our colleagues and cities.